Fayetteville Tech Repair Information Technology Department is seeking a dynamic and tech-savvy individual to join our IT team as an End User Support Intern. This entry-level position provides a unique opportunity for hands-on experience in end user support, IT hardware configuration, and deployment within a fast-paced and collaborative environment. The IT End User Support Intern will work closely with our IT professionals to ensure efficient and effective support for end users and contribute to hardware-related projects.
Fayetteville Tech Repair Information Technology Department is seeking interns in different IT related areas.
Duties and Responsibilities
Fayetteville Tech Repair Information Technology Department is seeking interns in different IT related areas.
Duties and Responsibilities
- Assists in the setup, configuration, and deployment of IT hardware including desktops, laptops, and peripherals.
- Provides first-level technical support to end users, addressing hardware and software issues.
- Collaborates with the IT team to troubleshoot and resolve technical problems reported by end users.
- Installs and updates software applications on end user devices.
- Conducts hardware and software inventory management.
- Assists in documenting IT processes and troubleshooting procedures.
- Participates in IT projects related to hardware upgrades and technology rollouts.
- Delivers excellent customer service by responding promptly to user inquiries and providing timely resolutions.
Typical Qualifications
Qualifications:
Qualifications:
- Basic understanding of application administration concepts.
- Familiarity with computer repairs, software installations, Windows Operating Systems, macOS, MS Office and similar applications is a plus.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Eagerness to learn and adapt to new technologies.
- Ability to work well in a team and independently.
In this role, you will gain:
- Experience working in the public sector.
- Hands-on experience in application administration and configuration.
- Enhanced communications and technical writing skills, particularly regarding end-users.
- Exposure to a variety of applications used in business processes.
- Mentorship and guidance from experienced IT professionals.
- Networking opportunities within the IT industry.
Job Category: Computer Technician Intern
Job Type: Full Time
Job Location: Fayetteville